Once Upon a Sugar Tree - FAQ (Powered by CubeCart)

FAQ

What is your return policy? Many items are custom made just for you which means that once your order has been processed we are unable to take returns or refunds at this time. If an item is not a custom order we accept unused merchandise for a return or exchange within 10 days of receipt of the item.

What forms of payment do you accept? We accept Visa, Mastercard and Discover.

Can I personalize something that doesn't have the option to be personalized? We have many personalizing options available. We do our best to make a note of this, but sometimes we may forget to include that option. If you see something and you wish you could personalize it, please contact customer service and we will check on that item for you.

Why do some items ship out more quickly than others? We have many different manufacturers shipping from all over the country. We do our best to get you your products as quick as possible, but perfection does take some time. If there is an item that you need more quickly please notify us and we will try our best to accommodate your need.

What is the best way to contact Once Upon a Sugar Tree? You can reach us by phone or email. We will respond to each phone call or email within 24 hours or less.

Welcome to Once Upon a Sugar Tree. We are an upscale baby and children’s boutique. We offer high quality and name brand items.
Shop Once Upon a Sugar Tree for all your furniture needs. We offerbaby cribs, changing tables, gliders and chairs, and much more. You can also shop our children’s furniture if you are looking for girl’s beds, boy’s beds,toddler beds, table and chairs, toy boxes and chests, step stools, desks and vanities, rocking chairs, dressers, and more.
At Once Upon a Sugar Tree you will also find blankets and bedding that will fit any style imaginable.
Don’t forget to take a peek at our room decor section, where you will be able to add personality to your child’s room. Check out our accessories that include rugs, lighting and lamps, wall letters, artwork, growth charts, frames, and mirrors.
If you need baby gear we have it. You can find strollers, car seat covers, high chair covers, and nursing covers. Even diaper bags to keep it all together.